Monday, April 16, 2012

Chapter 2 (Case) 3. When Certification Is Justified


Discussion Question

1.    How can organizations and vendors change their certification programs to test for skills as well as core knowledge? What issues might this introduce?

Answer:

            They suspected vendors of offering certification as a marketing ploy and a source of revenue. They accused managers without technical backgrounds of using certification as “a crutch, a poor but politically defensible substitute for knowing what and how well one’s subordinates are doing.”

2.    What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?






Answer:

            Other organizations are catching on. Sun Microsystems requires the completion of programming or design assignments for some of its certification. So, while there is no universal call for certification or a uniform examination procedure that answers all needs within the IT profession, certifying bodies are beginning to adapt their programs to better fulfill the evolving needs for certification in IT.

3.    What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

Answer:

            Specific IT fields such as project management and security have a greater need for certification. A call for training in the field of security workers is expected to continue to grow rapidly in the next few years in the face of growing treats. Spam, computer viruses, spyware, botnets, and identity theft have business and government organizations worried. They want to make sure that their security managers can protect their data, systems, and resources. 


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